Welcome to New Zealand at its Best

“Congratulations on publishing the 2015-16 edition of Organic Explorer. 

The book is a terrific collection of New Zealand eco travel experiences ranging from well-known major operators to hidden gems throughout the country.

It’ll be a great travel companion for anyone exploring New Zealand and wanting to hunt out the best eco experiences on offer. 

I wish you every success with your book”.
Kevin Bowler
Chief Executive, Tourism New Zealand 

Chantal Shop

Chantal Shop
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The Chantal Shop is Napier's longstanding home to natural, organic and whole foods. Offering a full range of products, with a focus on sourcing and selling fresh local products, supporting the Bay's local growers and producers. Chantal's own organic gardens in Bay View supplies seasonal produce directly from the garden to the shop, adding only 6 food miles. Other grocery goods include natural and organic bulk flours, grains, legumes, nuts, spices and more; packaged grains and flours, a full range of gluten free products, and eco-friendly cleaning products. A qualified naturopath is available at chantal Organics to offer advice on herbal remedies, supplements and natural body care. Wholefoods Kitchen is the in-store vegetarian eatery, offering fresh food made daily with seasonal dishes. A breakfast and lunch menu from the kitchen are available, as well as fresh salads, sandwiches, smoothies and iced coffees, gluten free options and more. Let us make you the best coffee in town, made with local Flight coffee beans and Orgin Earth milk.  
NZ $0.00

User Reviews

There are: 6 reviews, with an average rating of 0.8 out of 5
I was lucky, when I rang for the shop for an enquiry and after waiting for an age got a cherpy young lady who was very helpful. Five stars.
Posted by Dan on 2016-04-03 11:15:14
Unfortunately, service in the shop paft can be hit and miss. Most staff are great, but one can always find a way of appearing busy, so will leave you waiting to purchase your selection.

Perhaps competition would change their attitude?
Posted by Melanie Colvin on 2015-08-24 09:14:02
Replying to Lynn and Barry
It seems that the staff at the cafe have the same attitude as the ones that answer queries over the phone.
In your case, she sounds uninterested and certainly not very brainy. She is not doing a job, just going through the motions. Had the same type of uninterested answers over the phone, what is it, poor pay? poor training? or both?
Posted by Menno on 2015-03-31 12:37:07
We were visiting from Tauranga.This cafe looked great. However we were rather disappointed by the attitide of one staff member who served us at the counter. Very offhand , obviously a bit stressed by the busyness of the moment as there were other people waiting to order behind us.We asked for the wifi password and the lady replied botanicsplural. Now , we did not quite understand what she meant by this so queried further. She replied it's botanicsplural, people think it's botanics with an x but it's not. It's botanicsplural. We then spelt it out DO YOU MEAN b-o-t-a-n-i-c-s-p-l-u-r-a-l . At this she rolled her eyes, roughly grabbed a bit of paper and wrote is down. "botanics" Yes, that seems simple to most when written down, but honestly, would YOU understand what she meant if she said botanicsplural to you? We are intelligent people but plural could mean a plus sign (+), or botanics written twice, or a number of other meanings. It would be simpler for the cafe to have a printout of the wifi password to simply hand people with their coffee receipt. We were disappointed with the female staff members attitide, considered asking for a refund of our $34 and going elsewhere but in the end decided it wasn't worth the hassle. Despite all this, the food and coffee was great but with the competition available, we think this cafe needs to address other aspects besides the food and coffee.. We think the management of this cafe need to do a lot more staff training if they want their clientel to continue growing. We would welcome a response to this by management if they care to do so. bandljames@xtra.co.nz

Lynn and Barry
Posted by Barry and Lynn James on 2015-01-24 11:18:46
Go to place vegetarian lunch alternatives and supplements. Great range - just got some rose scented coconut oil and it's divine. Naturopath friend also only stocks up here. Great coffee (flight and origin combo can't be beat) and fab service.
Posted by Marion on 2014-07-11 23:24:47
We have come here weekly for what we considered the best coffee in Napier. Today (Tuesday 1st April) was a different story. Totally different staff who were in panic mode with only about 12 customers. My husband's coffee was burnt and he could not drink it. We both ordered muffins which arrived cold and on a very small plate. We asked for them to be heated but they tasted very doughy and bland so we were unable to eat them. Usually our coffee and food are both very good. I have to wonder why all the staff are new at the same time and did not appear to have leadership. Two other customers at adjoining tables were having problems with their orders at the same time. With regret we will be carefully considering where we buy our next coffee. Disappointing.
Posted by Lesley d on 2014-04-01 19:56:51